> For the complete documentation index, see [llms.txt](https://help.onlinplus.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.onlinplus.com/faqs/plans-and-pricing/upgrading-and-downgrading-plans.md).

# Upgrading & Downgrading Plans

1. **Can I switch between plans?**

* Yes, you can switch between plans anytime from your Onlin dashboard. Upgrades take effect instantly, while downgrades limit features beyond the new plan's scope.

2. **Can I upgrade my plan later?**

* Yes, you can easily upgrade your plan from the Onlin Dashboard whenever you need to unlock more features and expand your store’s capabilities.

3. **What happens if I downgrade my plan?**

* When you downgrade, features beyond the new plan's limits will be disabled. However, no data will be lost, and your store's content remains intact.

4. **Will I lose my data if I downgrade?**

* No, your data is safe even when downgrading. Any features beyond the new plan’s limits will be disabled, but no data will be deleted.

5. **Do I get a refund if I downgrade?**

* Onlin does not offer refunds if you downgrade. The billing is annual, and your plan will be adjusted from the next renewal cycle.

6. **What are the benefits of upgrading from any plan?**

* Upgrading unlocks additional categories, subcategories, a higher product limit, advanced settings, and marketing tools like the ZOOMBIZ Kit.

7. **Will my store experience downtime during the upgrade process?**

* No, upgrading your plan will not cause any downtime, and your store will remain live during the transition.
