# Upgrading & Downgrading Plans 1. **Can I switch between plans?** * Yes, you can switch between plans anytime from your Onlin dashboard. Upgrades take effect instantly, while downgrades limit features beyond the new plan's scope. 2. **Can I upgrade my plan later?** * Yes, you can easily upgrade your plan from the Onlin Dashboard whenever you need to unlock more features and expand your store’s capabilities. 3. **What happens if I downgrade my plan?** * When you downgrade, features beyond the new plan's limits will be disabled. However, no data will be lost, and your store's content remains intact. 4. **Will I lose my data if I downgrade?** * No, your data is safe even when downgrading. Any features beyond the new plan’s limits will be disabled, but no data will be deleted. 5. **Do I get a refund if I downgrade?** * Onlin does not offer refunds if you downgrade. The billing is annual, and your plan will be adjusted from the next renewal cycle. 6. **What are the benefits of upgrading from any plan?** * Upgrading unlocks additional categories, subcategories, a higher product limit, advanced settings, and marketing tools like the ZOOMBIZ Kit. 7. **Will my store experience downtime during the upgrade process?** * No, upgrading your plan will not cause any downtime, and your store will remain live during the transition. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.onlinplus.com/faqs/plans-and-pricing/upgrading-and-downgrading-plans.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.