# Orders & Payments 1. **How do customers place orders in my store?** * Customers can browse your products, add them to the cart, and proceed to checkout. Once they place an order, they are redirected to WhatsApp with pre-filled order details for final confirmation. 2. **How do I receive orders?** * You’ll receive order notifications via your Onlin dashboard, WhatsApp and via email. 3. **How can I track and manage orders?** * From the dashboard, navigate to **Stores > Order History** to view and manage all your orders. You can also export order details in PDF or CSV format. 4. **What payment options are available?** * Onlin supports various payment methods, including direct bank transfers, UPI, and QR codes for instant payments. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.onlinplus.com/faqs/store-setup/orders-and-payments.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.