> For the complete documentation index, see [llms.txt](https://help.onlinplus.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.onlinplus.com/faqs/store-setup/account-and-security.md).

# Account & Security

1. **Can I change my email address or phone number?**

* No, you cannot change your email address or mobile number that is used for login management.

2. **How do I reset my password?**

* Click on **"Forgot Password"** on the login page, enter your registered email or phone number, and follow the instructions to reset your password.

3. **Is my store data secure?**

* Yes, Onlin uses encryption and follows strict security protocols to protect your store data and customer information.

4. **How do I change my password?**

* In your Dashboard Navigate to Your profile section and In the **"Profile Page"** find the Option of Change Password.

5. **What should I do if I encounter an issue with my store?**

* You can reach out to Onlin Support Team through the **"Contact Us"** page or customer support. Onlin also has a **"Help Centre"** with guides and **"FAQ's"** for common issues.